74-5614 Palani Road, #2
Kailua-Kona, HI 96740
SPA POLICY AND PROCEDURE
SCHEDULE AN APPOINTMENT
You can schedule your
appointment online or by calling us, our reservation specialist is available to
advise and assist you with treatment selection based on your
expectation. In order to secure your appointment, we will request a
credit card during the reservation process. However, on the day of your
appointment, you may pay for your treatments with cash, credit card or gift
CANCELLATION POLICIES AND FEES
Your spa treatments
are reserved especially for you. We value your business and ask that you
respect the spa's scheduling policies. Should you need to cancel or reschedule,
please notify us at least 6 hours in advance.
Any cancellations with less than 6 hours notice are subject to
a cancellation fee amounting to 50% of the scheduled
service. Clients who miss their appointments without giving any prior
notification will be charged at 50% of the scheduled service.
We recognize the time of our clients and staff is valuable and
have implemented this policy for this reason. When you miss an appointment
with us, we not only lose your business, but also the potential business of
other clients who could have scheduled an appointment for the same time.
Additionally, many times our staff will be functioning in an "on
call" status and can have traveled to the spa specifically for
your service. For these reasons we are obligated to compensate our
staff for their time as well as make up for the lost revenue.
When you schedule your appointment with us, you are agreeing to these
policies. All services require a credit card or gift certificate to guarantee a
reservation so please have your credit card and/or gift
certificate ready when booking. You will not be billed unless there is a
cancellation or no show. Upon checkout, guests may choose their method of
METHOD OF PAYMENT
We accept all
major Credit card, Debit card, Spa finder/Spa wish gift certificate and
Cash. (Note: Only gift certificates purchased directly from us, have full cash
value and hence can be used for treatments, products, tax and gratuity etc. All
other gift certificates, not purchased from us will have some restrictions like
they cannot be used for gratuity or taxes and cannot be combined with any other
discount or offers)
BODY RHYTHMS GIFT CERTIFICATE
The Body Rhythms's
gift card makes a wonderful gift for any special occasion and is available in
any dollar amount. You may purchase online, or call us at 808 854 3355 to
purchase by telephone. Gift cards are not refundable, and they are not
transferable or redeemable for cash or credit.
GROUPS ARE WELCOME
We are happy to
accommodate groups of all sizes. Body Rhythms Spa is a perfect place to gather
with friends or business associates and make you feel pampered[PK1] . Our customized treatments and
personalized service make us the ideal location for any special occasion.
The entire spa will be dedicated to your group to make it a memorable spa
experience to one and all. We can also come to your location.
Body Rhythms value
your privacy. The personal information you provide below WILL
NEVER be used for any other purpose than to respond to your inquiries
or to confirm your appointment(s). We do not, and will not, at any time
in the future, share or sell any of this information with/to any other person
or party. Body Rhythms do maintain an email mailing list. Your name
will only be placed on this list at your specific request.
If you do not wish to
make an appointment at this time, please provide us with your name, your email
address and/or phone number, and use the comments section at the bottom of the
form below for any questions you may have, or simply to request that we contact
EMAIL US DIRECTLY
If you do not wish to use the contact form below, please feel free to email us directly at firstname.lastname@example.org.